How to Solve Common Problems of Laser Engraving Software?

Updated on 2023-08-30 by 3 Min Read

How to Solve Common Problems of Laser Engraving Software?

1. When laser engraving with gradient, double phenomenon.

This phenomenon occurs when the slope of words carved smaller, usually the reason is "wide" setting slope too large, cause calculation errors, please set "wide" little slope.

2. If you only can move a graphic with one direction, please click "Shift" or "Ctrl" to recover.

3. PLT format cannot to engrave.

There are two reasons, one is the graphic is not closed, the other is graphic double. Please detect this phenomenon with "data detect" tools.

4. The size is not same with laser engraving and cutting samples. Open the item "laser engraving machine set", adjust the pulse.

5. The edge is irregularity when laser engraving.

The edge is irregularity maybe happen when you use the DSP laser engraver software, that means "burr", this is mainly caused by mechanical return clearance, this is the solution.

a. Draw a box (rectangular or square), set work mode for the laser engraving machine, the sculpture is 0.5 mm instead, then see laser engraving effect, theoretically, should be aligned, namely the odd interlaces did edge should be aligned, even did edge also should be aligned, only the odd and even did not have a little.

b. When you open "set laser engraving parameters", the parameters for different. laser engraving speed can be seen, the reverse gap is "0", you should adjust it as the matter of fact.

c. You can choose "single-track light" when best laser engraving effect needed. Not to chose the draw of "dual-engrave", but when you chose it, the efficiency would be lower.

6. The X-axis or the Y-axis not move.

a. Stir knob to chose the DC 5V, test the voltage between PULX(or PULY)and GND. Take Y axis as example, click the button of "up" or "down", the normal voltage is 2.8V, if it is not, we could confirm the controller was broken, please change the controller. If it is, please go to next step.

b. Exchange the output terminal of the two drivers, then press "Up" or "Down" button; if X axis works normal, it means there is something wrong with the motor on Y axis, please change a new one; if X axis doesn't work, it means there is something wrong with the driver on Y axis, please chance it.

7. X Axis and Y Axis work in only one direction.

a. Test the voltage between the DIRX and GND after pressed the multimeter into grade 5V; take the X Axis for example, press "left", then press "right" to see if there is some change on high level (>2.8V) and the low level(<0.8V); if not, the control card is broken and need to change a new one.

b. If with change, please check the driver; if works normal, please change the driver on Y Axis.

8. NO Ray.

Test the voltage between the LAS and GND after pressed the multimeter into grade 5V; press "fixed fire" in the control panel, to see if there is some change on high level (>2.8V) and the low level(<0.8V); if not, the control card is broken and need to change a new one. Also set up the time of fixed fir as 0 millisecond, which is in the PAD03 menu.

Adjust the power from 0%~100%, enter and press "fixed fire" button, then test if any change between the DA1 and GND from 0V to 5V; if not, the control card is broken, please change it; if both with, it means there is something wrong with the laser power supply.

Further Reading

How to Correct CNC Router Spindle Common Failures?

2016-05-10Prev Post

How Much Does it Cost to Ship a CNC Machine?

2018-02-26Next Post

Related Articles

Funeral Laser Engraving Business: High-Margin Memorial Niche (2026 Guide)
2026-05-196 Min Read

Funeral Laser Engraving Business: High-Margin Memorial Niche (2026 Guide)

Memorial laser engraving is a high-margin niche because demand is steady, competition is regional, and customers value craftsmanship over price. A single laser engraving machine capable of working on granite, marble, and bronze can generate $300 to $3,000 per memorial portrait or custom etching, on top of standard lettering charges. Per-character pricing ranges from $8 to $35, and complete inscriptions typically bill at $500 to $1,200. Once a shop is connected to two or three local funeral homes or monument dealers, recurring orders create predictable monthly revenue with gross margins commonly in the 50–70% range.

Innovate Your Business with Laser Engravers - Costs and Benefits
2025-07-307 Min Read

Innovate Your Business with Laser Engravers - Costs and Benefits

In this post, we'll break down the costs, benefits, potential of laser engravers, and how to use lasers to create personalized engravings for custom business.

3 Basic Types of Laser Engraving
2022-05-193 Min Read

3 Basic Types of Laser Engraving

There are three basic types of laser engraving: laser cutting engraving, concave engraving and convex engraving. Let us starting to learn the laser engraving basics, working principle, benefits and types.

How Does A Laser Engraver Work?
2022-07-263 Min Read

How Does A Laser Engraver Work?

Laser engraving is a process that uses laser beam to engrave on an object. The working principle of laser engraver refers to dot matrix engraving and vector cutting.

Fiber Laser Engraving Machine for Consumer Electronics
2023-10-072 Min Read

Fiber Laser Engraving Machine for Consumer Electronics

Are you looking forward to start a business with custom consumer electronics to make money? A fiber laser engraving machine will help you to DIY consumer electronics.

50 Profitable Laser Engraved Products That Sell Fast
2026-04-027 Min Read

50 Profitable Laser Engraved Products That Sell Fast

Discover 50 most profitable laser-engraved products to sell, including personalized gifts, home decor, jewelry, and custom accessories with high profit margins.